High reliability organizations (HROs) are 100% fully committed to resilience. Resilience is defined as the capacity to quickly recover or "bounce back" from difficulties. By their very nature, HROs are highly complex and tightly coupled. In other words, these organizations are highly interdependent - a small error in one part of the organization can impact a completely separate part of the organization. Furthermore, these small errors are often compounded and magnified. HROs also exist in unforgiving environments where learning by experimentation is often neither feasible or safe. In reality, by developing resilient systems with multiple back-ups and mitigation plans, HROs have made themselves even more complex and more tightly coupled! But that is okay, especially if it means that mistakes and errors can be contained. Errors will happen, but HROs are not paralyzed by them.
Here is a list of all the posts in which the main (or at least a major) theme is "Commitment to Resilience" (focusing on organizational resilience, not personal resilience):
- "HRO: Commitment to Resilience" (November 22, 2016)
- "Still I Rise" (February 12, 2017)
- "Be like Young" (June 14, 2017)
- "Enter the Dragon" (April 28, 2019)
- "Failure is not an option!" (April 17, 2020)
- "For want of a nail..." (April 14, 2021)
- "The grit in the oyster" (April 11, 2021)
- "The Oak and the Reeds" (April 9, 2022)
- "Disappointed but not defeated" (February 13, 2023)
- "Be like water" (September 1, 2023)
- "The Legend of the Spider" (March 22, 2024)
- "Resilience and grit" (October 1, 2024)
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