High reliability organizations are sensitive to operations, i.e. what is happening on the front lines of their operations. They use standardization of best practices and elimination of waste to increase efficiency, lower cost, and minimize errors as much as possible.
Here is a list of all the posts in which the main (or at least a major) theme is "Sensitivity to Operations":
- "HRO: Sensitivity to Operations" (November 8, 2016)
- "Failure is not an option" (April 17, 2020)
- "For want of a nail..." (April 14, 2021)
- "The bureaucracy paradox" (February 21, 2022)
- "The law of continuous improvement" (March 17, 2022)
- "Leaders adjust the sails" (July 5, 2022)
- "Practice makes perfect" (December 1, 2023)
- "A science of uncertainty and an art of probability..." (April 13, 2024)
- "Turning around the ship..." (May 5, 2024)
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