Life is all about metaphors and personal stories. I wanted a place to collect random thoughts, musings, and stories about leadership in general and more specifically on leadership and management in health care.
Monday, November 30, 2020
The bicycle shed effect
Sunday, November 29, 2020
Dirigibles, the Windy City, and the Goldilocks Principle
Monday, November 23, 2020
Masks are kind of like marshmallows...
Sunday, November 22, 2020
The tale of the phantom reference
Van der Geer, J., Hanraads, J.A.J., Lupton, R.A., 2000. The art of writing a scientific article. J Sci Commun. 163 (2) 51-59.
Just to check out the article, I looked up the reference on the National Library of Medicine's PubMed website. Nothing. Occasionally, I've found that references cited in textbook chapters or research articles aren't always correct. So, I did what I always do in these cases, I looked up the first author. Nothing. There are six articles under the author "Van der Geer J" - not one of them refers to anything remotely close to an article on "scientific writing."
Thursday, November 19, 2020
Lincoln's Gettysburg Address
Wednesday, November 18, 2020
"There's no team without trust"
As it turns out, "who is on a team" matters a whole lot less than you think. What's really important is how the different team members interact. One of the most important variables was something called psychological safety. Timothy Clark (not at Google) defines four stages of psychological safety, in which humans feel (1) included, (2) safe to learn, (3) safe to contribute, and (4) safe to challenge the status quo.
Let's break those four stages down. First, everyone wants to have a sense of belonging or to be part of a group. As Clark states, "The need to be accepted often precedes the need to be heard." We want to be included. Recall one of my old posts about the "Jeep Wave" ("Why didn't you tell me about the Jeep Wave?"). I felt really great the first time a fellow Jeep Wrangler driver passed me and gave me a wave - it's great to share a group identity with others. Similarly, when we bring others into our group, we in turn give them a sense of identity and belonging. That builds respect and trust. And psychological safety depends upon mutual respect and trust.
Wednesday, November 11, 2020
Happy Veteran's Day 2020
Sunday, November 8, 2020
Another marshmallow challenge
Here is your list of supplies:
Saturday, November 7, 2020
"Make America Again"
Nope - not what you think. Not even close.
A good friend of mine tagged the following poem by the American poet Langston Hughes. It's a good one. And I think it fairly well describes what I am feeling right now. I am encouraged, and I am hopeful. I am ready to roll my sleeves up and get to work, because we have a lot of work to do to heal as a nation. Some of our wounds run very deep. Healing will take time. Langston Hughes says all of that much better than I ever could. Read and enjoy. It's called "Let America be America Again":
Wednesday, November 4, 2020
Are trick-or-treaters honest?
I wish I had found this article over the weekend! My wife and I were trying to decide whether we would offer Halloween candy to the neighborhood trick-or-treaters this year. She suggested that we put out a bowl of candy with a sign that said, "Be nice - take just one!" and not make the trick-or-treaters come to the door. I thought that would be okay, but my counter went something like, "Do you really think they will take just one?"
I assumed that we would find an empty bowl after the first group of trick-or-treaters. I should have read the weekend edition of the Wall Street Journal! The columnist and psychological guru, Dan Ariely was asked this very question and referenced a study that was performed in the 1970's.
The study was published by Edward Diener and colleagues in the Journal of Personality and Social Psychology in 1976. It's kind of a sneaky study performed in a real-world environment. Basically, "concealed raters" (think secret shoppers) monitored over 1,300 trick-or-treating children on Halloween. The study was conducted in only 27 homes - trick-or-treaters came to the home to find a bowl of candy bars and a bowl of pennies and nickels (devious!). The women answering the door would tell the children to take ONE candy bar (never mentioning the bowl of money) and would then leave the kids alone. There were a few experimental conditions to manipulate the situation even further. Some of the children were asked who they were, where they lived, etc (non-anonymous condition), whereas others remained anonymous (anonymous condition). Some of the children came to the bowls alone, while others came in groups.
The study investigators reported that 416 out of the 1,300 children took either more candy (65%), money (14%), or both (20%)! As anticipated, the percentage of children committing a transgression (stealing candy, money, or both) was significantly lower when a parent was present (But still not zero! Come on parents!). Children in groups or who remained anonymous were also less likely to commit a transgression. So, as it turns out, when trick-or-treaters are given the opportunity to take extra candy, they will do so!
I know - I am shocked as you are right now. But here's the surprise at the end of the blog post. The trick-or-treaters coming to the Wheeler household actually didn't take extra candy! Now, granted, we only had a few trick-or-treaters this year, but still. Right? Maybe there's hope for the future!!
Tuesday, November 3, 2020
(Mis)fortune
The ancient Stoic philosopher Seneca tells us, "I judge you unfortunate because you have never lived through misfortune. You have passed through life without an opponent - no one can ever know what you are capable of, not even you."
I've been thinking a lot about this quote today. I tend to be a fairly optimistic person, so I will start with the light-hearted anecdote first! Exactly four years ago yesterday evening (November 2nd), I was sitting in a hotel room in Washington, D.C. (due to an ill-timed business trip) watching Game 7 of the 2016 World Series. My favorite team, the Chicago Cubs, were playing in the World Series for the first time since 1945 - and as any baseball fan or Chicago native knows, they hadn't won the World Series in over 100 years (since 1908). They were playing the Cleveland Indians, another team with a famous amount of bad luck.
The game started off exactly the way I wanted it to do - the Cubs were playing well and their starting pitcher, Kyle Hendricks was dealing! By the bottom of the 5th inning, the Cubs were winning 5-1 and Hendricks was down to the last out of the inning. Hendricks walked the next batter, and Joe Maddon, the Cubs manager, made a decision (second-guessed by many still to this day) to bring in pitcher Jon Lester in relief. Lester came in a bit shaky, and after a throwing error by catcher David Ross and a wild pitch by Lester, the Cubs lead was down to 5-3.
David Ross hit a home run in the sixth inning (in what would turn out to be the final at bat of his career) to give the Cubs a 6-3 lead. Lester pitched brilliantly through the first two outs of the eighth inning, and Maddon made the decision to bring in his closer, Aroldis Chapman, after Lester gave up a hit. Chapman had pitched for more innings than he usually does in the previous game, and his fatigue showed. He gave up a double to make the score 6-4, and then a two-run home run to tie the game up. Cubs fans everywhere (this one included) couldn't believe it - would the Cubs blow it again?
Chapman came back to pitch in the ninth inning with the score still tied 6-6. He pitched great, and the game went into extra innings! And then it happened. The heavens opened up, and the rain came down (it wasn't actually as dramatic as that - it had been raining for a couple of innings by that point). A 17 minute rain delay. The Cubs came back to play and scored two runs in the top of the 10th inning to take the lead, 8-6.
Carl Edwards, Jr pitched in relief in the bottom of the 10th and retired the first two runners. The Indians scored a run to close it to 8-7. Maddon changed pitchers again, this time bringing in Mike Montgomery. Cubs third baseman, Kris Bryant made a great play to throw out the runner on first, and the world changed for the better. "Cubs Win! Cubs Win! Cubs Win!" I watched it all over again last night! What a great memory.
There was a lot that went wrong for the Cubs then, but they persevered and came through on top. I guess that's what Seneca meant. If you have never been faced with adversity, how can you truly know what you are capable of accomplishing? If you have never failed, how can you learn how to succeed?
Seneca would argue that we are truly fortunate when we experience misfortune. Therein lies one of the key paradoxes of Stoic philosophy. Misfortune is our fortune.
We are living through some difficult times. We are still dealing with a worldwide pandemic, and today is perhaps the most important presidential election in our lifetimes. I do think that, in the end, we will come out okay. We will be fortunate to have experienced the misfortunes of 2020. And we will truly know what we are capable of accomplishing.