Life is all about metaphors and personal stories. I wanted a place to collect random thoughts, musings, and stories about leadership in general and more specifically on leadership and management in health care.
Sunday, November 2, 2025
Da Vinci's Seven Principles
Friday, October 31, 2025
Happy Halloween!
Today is October 31st - that means it is Halloween! Today I'm going to re-post a favorite from the past (the year 2018 in fact).
One of the many great things about working in a children's hospital is that you get to wear your Halloween costume to work - and it's completely acceptable! In the spirit of Halloween, I want to talk about one of my all-time favorite television shows growing up - the cartoon series, "Scooby Doo, Where Are You!", which was produced by Hanna-Barbera Productions from 1969 to 1970 (surprisingly, this now iconic series aired for only two seasons before going into syndication and generating a number of spin-offs). The show featured the adventures of Scooby Doo and Mystery, Inc., a group of four teenagers who solved mysteries which frequently involved ghosts, monsters, and the supernatural.
Shaggy Rogers (I bet you didn't know his last name was Rogers!) and his best pal, Scooby Doo, once gave some really great advice:
Hold on, man. We don't go anywhere with 'scary,' 'spooky', 'haunted,' or 'forbidden' in the title.It seems fairly intuitive and simple, but the advice is really great. Unfortunately, most of the mysteries that Scooby Doo and his friends were trying to solve involved going to places with the words 'scary,' 'spooky,' 'haunted,' and 'forbidden' in the title! That happens a lot of times in the real world too. Despite our best intentions, the world can be a dangerous place. And no matter how hard we try, there are times when we are going to have to choose to take risks.
I like to read and write a lot about so-called High Reliability Organizations. HROs are usually defined as organizations that have succeeded in avoiding serious accidents or catastrophes in dangerous environments - the kind of environments where accidents are not only likely to occur, they are expected to occur. The important point to realize, however, is that these same HROs don't seek to avoid risk - indeed, they could not exist if they did. Rather, these organizations manage that risk in such a way that when (because it's always a matter of "when" and not "if") accidents occur, the adverse impact on the organization is significantly attenuated.
Shaggy and Scooby Doo tried hard every episode to avoid taking a risk. However, the whole purpose of Mystery, Inc. was to solve the mystery, and solving the mystery required taking a risk. Scooby and his friends usually did a good job of managing risk - I wouldn't say that Mystery, Inc. was a great example of a High Reliability Organization, but they usually did pretty well in the end. There was always the line from the villain at the conclusion of every episode, "I would have gotten away with it too, if it weren't for those meddling kids."
So, in the spirit of Halloween, take a leadership cue from the gang at Mystery, Inc. Manage your risks. Solve the mystery. And have fun.
Wednesday, October 29, 2025
Connections
Monday, October 27, 2025
Mind-set matters...
Saturday, October 25, 2025
"To be of importance to others is to be alive..."
Thursday, October 23, 2025
I'm a cheerleader, really!?!?
Tuesday, October 21, 2025
The Messy Middle
Sunday, October 19, 2025
The Bullwhip Effect (again)
There are a number of simulations available for free online. Game play is fairly straightforward. Individuals play the role of a brewer, a distributor, a wholesaler, or the manager of a local retail store (in some games that I've seen, the distributor and the wholesaler are combined into one role). The game's objective is simple in concept, but difficult in execution - keep up with the changing customer demand for beer. The trick is to look at these individual players as being part of a system. During the first few rounds of the game, the system establishes a certain equilibrium where beer moves through the supply chain without any significant problems.
